Shipping Policy

At JED Radiators Online, we aim to provide a reliable and efficient delivery service for all orders placed through our website.

Order Processing & Dispatch Times

All orders are processed and dispatched from our warehouse in Northern NSW.

Your order will be dispatched within 1–2 business days after payment has been received and your order has been confirmed.

Once your order has been fulfilled and dispatched, you will receive an email containing your courier details and tracking number, allowing you to monitor the progress of your delivery.

Shipping Costs

Freight costs are calculated automatically at checkout once your delivery address has been entered.

Shipping charges are based on the size, weight, and destination of your order. Due to the size and weight of some automotive components, freight costs may vary depending on the item and delivery location.

Bulky Items

Some products, including larger radiator assemblies and other bulky automotive parts, require additional freight handling.

Bulky items may incur higher shipping charges to cover the increased transportation costs associated with their size and weight. Any applicable freight charges will be calculated and displayed at checkout before you complete your purchase.

Delivery Information

Please ensure all delivery details provided at checkout are accurate. JED Radiators Online is not responsible for delays caused by incorrect delivery information supplied by the customer.

If you experience any issues with your delivery or tracking information, please contact our team and we will assist you wherever possible.